BSBMGT401 – Show Leadership in the Workplace

This course has been superseded by BSBLDR411 – Demonstrate Leadership in the Workplace

Outcomes of studying the BSBMGT401 – Show Leadership in the Workplace:

Throughout your study of the HLT51020 you will cover the unit BSBMGT401 – Show Leadership in the Workplace which describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values.

It applies to individuals who are making the transition from being a team member to taking responsibility for the work and performance of others and providing the first level of leadership within the organisation. These managers have a strong influence on the work culture, values and ethics of the teams they supervise.

Elements and Performance Criteria for this Paramedical Unit:



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Model high standards of management performance and behaviour

1.1 Ensure management performance and behaviour meets the organisation’s requirements

1.2 Ensure management performance and behaviour serves as a positive role model for others

1.3 Develop and implement performance plans in accordance with organisation’s goals and objectives

1.4 Establish and use key performance indicators to meet organisation’s goals and objectives

2. Enhance organisation’s image

2.1 Use organisation’s standards and values in conducting business

2.2 Question, through established communication channels, standards and values considered to be damaging to the organisation

2.3 Ensure personal performance contributes to developing an organisation which has integrity and credibility

3. Make informed decisions

3.1 Gather and organise information relevant to the issue/s under consideration

3.2 Facilitate individual’s and team’s active participation in decision-making processes

3.3 Examine options and assess associated risks to determine preferred course/s of action

3.4 Ensure decisions are timely and communicate them clearly to individuals and teams

3.5 Prepare plans to implement decisions and ensure they are agreed by relevant individuals and teams

3.6 Use feedback processes effectively to monitor the implementation and impact of decisions


Assessment Requirements for BSBMGT401 – Show Leadership in the Workplace:

Evidence of the ability to:

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence for BSBMGT401 – Show Leadership in the Workplace:

To complete the unit requirements safely and effectively, the individual must:

Assessment Conditions for BSBMGT401 – Show Leadership in the Workplace:

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the management and leadership field of work and include access to:

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

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HLT31120 – Certificate III in Non-emergency Patient Transport
HLT41120 – Certificate IV in Health Care
HLT51020 – Diploma of Emergency Health Care

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