Emergency Department Patient Services Officer Newcastle NSW

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Patient Services Officer

  • Join one of Australia’s leading health, community and aged care providers
  • Permanent Part time position/ 24 hours per FORTNIGHT
  • Excellent salary packaging options available
The Patient Services Clerk of the Emergency Department/ESSU is responsible for providing a courteous, effective and efficient Patient Support Service.
This includes obtaining the required medical records; running i.PM reports, maintain information for electronic whiteboard, patient transport bookings, handling telephone inquiries, providing general clerical support for the clinical team as requested.

What you bring

  • Demonstrated knowledge of medical terminology.
  • Demonstrated communication, organizational and interpersonal skills with an excellent telephone manner.
  • Demonstrated ability to work effectively as a member of a multidisciplinary team in periods of high demand and activity


This is an excellent opportunity to be a part of a leading mission based health care organization. They offer paid parental leave, salary packaging, career progression, flexible working hours and training and skills development.
Calvary is also proud to be recognized as a leader in gender equality. Further details are available here: https://www.calvarycare.org.au/careers/benefits/

About Calvary

Calvary is a national Catholic provider of health, community and aged care services operating in six states and territories. There services include public and private hospital care, acute and sub-acute care, home care services and retirement and aged care services, in both rural and metropolitan areas. Calvary employs over 11,000 people and has over 1,500 volunteers.

Calvary continues the mission of the Sisters of the Little Company of Mary, a mission focused on caring for those who are sick, dying and in need. They express values of hospitality, healing, stewardship and respect through “being for others” exemplified by the Spirit of Calvary and the example of Venerable Mary Potter.

How to join the team

To join diverse, compassionate and dedicated team for a rewarding Calvary career, please submit an online application. Candidates must hold Australian or NZ Citizenship or the capacity to permanently work in Australia.
Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
As part of the application process, you may be required to participate in a health evaluation, which could include face to face assessment and drug and alcohol testing, to ensure your suitability for the role.

What is your career journey?

To discover how you can become a fully qualified Ambulance Paramedic or Basic/Advanced Life Support Medic, complete a personalised paramedical career development plan.