Emergency Medical Dispatch Support Officer Job Adelaide SAAS

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Wanted: Emergency Medical Dispatch Support Officer in Adelaide

SA Ambulance Service (SAAS) Emergency Medical Dispatch Support Officer Job

SA Ambulance Service is seeking full-time Emergency Medical Dispatch Support Officer in Adelaide City. As an emergency medical dispatch support officer for SA Ambulance Services, you are expected to respond, provide sound first aid advice, and document relevant information on duty.

Following prescribed protocols by SA Ambulance Service, you will use telephone triage tools that would aid in determining the need to activate and mobilize the company’s resources.

Location: Adelaide CBD
Work Type: Full-time
Classification: Emergency Services Despatch – Call Centre

Essential Selection Criteria and Experience needed;

  • Must have Senior First Aid Certificate
  • Officers will be exposed to stressful situations where critical thinking and sound decision making are indispensable. You are tasked to determine immediate priorities after doing an assessment with the available tools the organization provides. Excellent communication skills are necessary in keeping contact with patients and other members of the health care team in all situations.
  • Can provide reassurance to patients and folks within reasonable grounds. Able to explain or provide instructions in a clear and concise manner. Must maintain confidentiality, provide accurate record of information and good diplomacy skills at all times.
  • Computer literate and good typing skills on Microsoft Office applications.

The Employer: SA Ambulance Service (SAAS)

SA Ambulance Service provides emergency medical assistance, treatment and transport, non-urgent patient transport and high-quality patient care to the people of South Australia.

No matter where you live in South Australia, we will provide you with accessible medical assistance and transport when you need it.

As an integral part of South Australia’s health system, we pride ourselves on our ability to save lives, reduce suffering and enhance quality of life.

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