Emergency Medical Dispatcher Ambulance Service Townsville QLD

Emergency Medical Dispatcher (EMD)

The Emergency Medical Dispatcher role is more than just answering Triple Zero (000) calls:

  • Salary sacrifice benefits – applies to motor vehicles, mortgage payments and more!
  • Fast-paced, front line Ambulance Operation Center environment
  • Up to 9 weeks leave per year
  • On the job training provided (Complete a Certificate III and IV in Ambulance Communications within 12 months of commencing Employment).

Emergency Medical Dispatcher Ambulance Service Townsville QLD

NOTE: This is a sample of the types of jobs you can do when you have attained pre-hospital health care qualifications. Each job requires different levels of education, experience and qualifications. Wherever possible, link to the courses we offer will be provided as links. We encourage you to continue to do your own research on the online jobs boards such as SEEK, Indeed and Jora.

Queensland Ambulance Service (QAS) provides ambulance services to the public, health institutions, community and sporting groups, businesses, medical research bodies and other Government agencies.

The Emergency Medical Dispatcher (EMD) is an operational role within the QAS that works collaboratively with the Operation Center team, the broader QAS organization and other health care and emergency services.

The QAS is now recruiting for future EMDs who will receive emergency calls, provide essential pre-arrival advice, and to coordinate and dispatch QAS resources and patient transport movements for the Queensland community.

Successful applicants should have superior communication skills and the ability to manage extreme situations with calmness and leadership. Successful applicants must have the ability to type 40wpm with 95% accuracy. Although call center/emergency services and/or community services experience is preferred, it is not essential to perform in the role, as on the job training is provided.

For more information on the Emergency Medical Dispatcher role, the recruitment process and to apply for the position, please refer to www.ambulance.qld.gov.au and download the following documents:

  • Emergency Medical Dispatcher Role Description; and
  • EMD Applicant Information Kit.

Please submit your application via the QAS website, www.ambulance.qld.gov.au. Applications submitted via Seek will not be accepted.

How to become a Paramedic.

Candidates must meet the essential experience and qualifications to be considered for this position. If you satisfy all the applicant requirements and think you can make a difference, please apply below.

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What is your career journey?

To discover how you can become a fully qualified Ambulance Paramedic or Basic/Advanced Life Support Medic, complete a personalised paramedical career development plan.