The variety of paramedic jobs that are available today is testimony to the growing need for experienced and highly trained paramedics within the private and public health system. One of the most crucial paramedic jobs within state ambulance services are Medical Dispatch Officers.
Whenever someone calls (000) to report an accident or emergency there is a team of highly trained emergency professionals responsible for charting a course of action and making the appropriate response. This team works in a command center and is composed of a number of different paramedic roles.
Working in the command center is more than just taking phone calls and sending out ambulances. These paramedic jobs require the highest level of communication skills. Medical Dispatch Officers must first ascertain the level of urgency of the situation reported. This is given a code 1 (life-threatening) or code 2 (non life-threating) rating.
Secondly, the appropriate response is then initiated, whether it is the dispatch of an ambulance to the scene of an emergency, or in some cases, a helicopter, fire engine or advanced paramedic resources. It is important to note that there is a limited amount of resources available and so it is crucial the appropriate response is given for each emergency.
In many situations it is up to the Medical Dispatch Officer to provide “over-the-phone” medical advice to family members, friends or bystanders that can save a life.
In addition to possessing superior communication skills, Medical Dispatch Officers must be proficient in reading maps. It is crucial that they are calm and decisive while they effectively coordinate the emergency medical response from the team of paramedics to the patient in need.
Emergency Medical dispatchers are some of the most valuable paramedic jobs within state ambulance services across Australia. As a result, there is a high standard of experience and qualifications for Medical Dispatch Officer paramedic jobs. These include, but are not limited to, the following requirements:
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