HLT31120 – Certificate III in Non-Emergency Patient Transport Qualification

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HLT31120 – Certificate III in Non-Emergency Patient Transport

Formerly known as HLT31115 – Certificate III in Non-Emergency Patient Transport

Quick Overview


Blended Online and a hands-on Clinical Intensive Workshop in most States.


6-12 Months. Study when it suits you and your lifestyle.


Use this Certificate III to work as a Patient Transport Officer, or as a pathway into a Certificate IV or Diploma.



We offer flexible online study, making it easy to fit your learning time around your current lifestyle. No matter where you live in Australia, you can study to become an emergency response medic. We’ve also made attending clinical workshops even easier, with training locations in NSW, VIC, QLD and WA.

YES! You can study this qualification online.

Study online and attend one, 5-day Clinical Intensive Workshop. Select where you want to attend your workshops.

These are located in NSW, VIC, QLD and WA.

HLT31120 – Certificate III in Non-Emergency Patient Transport

(Formerly known as HLT31115 – Certificate III in Non-emergency Patient Transport)

Non-emergency patient transport is the perfect job for those with a positive, outgoing personality and possess genuine empathy for people from all walks of life, cultures and backgrounds.

Completion of this nationally recognised training course allows you to become part of a fast-growing patient transport industry and work in your local community to help make a difference. Patient transport is a service provided for patients whose condition is non-life threatening and who cannot transport themselves to and from their home to a medical facility. In most cases, because the patient is not suffering from acute illness, clinical monitoring or assistance is all that is required of a Patient Transport Officer (PTO).

Many people choose patient transport because it’s one of the easiest ways to begin a career in the health care sector.  If you enjoy driving, love the appeal of being in different locations every day, this could be the career for you – and you don’t need any experience to get started.

As a Patient Transport Officer, your working day is always different you may never know what you’re doing from one day to the next. Every call-out differs from the last one, which is one of the most appealing aspects of the job – making it an enjoyable, stimulating and a personally rewarding experience.



The HLT31120 – Certificate III in Non-Emergency Patient Transport is a nationally recognised pre-hospital health care qualification. Use this qualification to start a career in the pre-hospital health care industry sooner.


If you missed out on a place at university, our Certificate III offers you a unique opportunity. Further your studies and use it as a pathway to study a Certificate IV or Diploma. This will open more career possibilities for you.


Patient Transport is an essential career in the health care industry for many reasons. This includes; an ageing Australian population that needs help being transported from doctors clinics to home, stopping people using paramedics as a ‘taxi’ services, which helps those critically ill patients get to hospital sooner using the right services.



Your ATAR Doesn’t Matter

Upgrade to an Australian Paramedical College Diploma to provide a pathway into university.

If you’re worried about not having the highest marks to go straight into university from school. You DO NOT have to worry. Australian Paramedical College would like to show you that it is easier than you think to gain the qualification you need.

APC is an established private college providing nationally recognised emergency health care training and industry relevant qualifications.

These qualifications can be achieved without needing the best marks or highest ATAR, they are achieved by your effort and our support. They also can help you go straight into the workforce or as a pathway to university to gain a Bachelor of Paramedical Science.

 What are the benefits to completing the Diploma then going to University?

  • You will be qualified to start working in the industry faster as you can apply for medic work or the like whilst you study at University to complete your degree.
  • Imagine graduating from University with real industry experience?



Does This Sound Like You?

You have a sincere and empathetic attitude towards people from all walks of life. You enjoy driving and have a good driving record.

You have the ability to empathise and care for others in need. You have highly developed communication skills across all cultures and social demographics.

Certificate III Careers

Enrolling in this Nationally Recognised qualification is straightforward and does not require pre-existing knowledge of medical terms. It takes on average, around 8-10 months of study (having passed your assignments) before you’re ready to attend the 5-day clinical intensive workshop, where you get to experience the hands-on aspect of the job.

Below are some of the job types you can apply for with a Certificate III in Non-Emergency Patient Transport:

Patient Transport Officer (PTO)

Patient Transport Officers (PTO’s) are expected to maintain an excellent driving record, and have a current Class C licence and be comfortable driving a range of manual and automatic vehicles such as the Mercedes Sprinter.

Non-Emergency Patient Transport Officer (NEPT)

As a non-emergency patient transport officer you will provide transport to patients who require clinical monitoring or assistance where response time is not a high priority.

Ambulance Transport Attendant (ATA)

An ATA may be required to perform more advanced patient care, required knowledge of cardiac rhythm monitoring, for instance. (Diploma qualification preferred)

Want To Know More?

Below are more details about what the HLT31120 – Certificate III in Non-Emergency Patient Transport involves, admission requirements, course requirements, course units, training, support available and clinical skills learnt during the course.

Additional Information

Course Information
Training & Support
Course Units
Course Information

Getting Started

The HLT31120 – Certificate III Non-Emergency Patient Transport has 13 units of study within it. These units are studied online, and each has a learner guide and learning materials to help complete questions/assessments. The learner guide will help explain the main study areas of the unit, and the document can be downloaded or printed for ease of use.

At APC, we give you plenty of options to learn in a way you find comfortable and engaging.

After completion of the first 11 units, it’s time to attend the Clinical Intensive Workshop, where you get to put what you have learnt into practice. Clinical Intensive Workshop is held over 5 days at locations in QLD, NSW, VIC and WA.

Units Of Study

This qualification contains 13 units of competency.

Online Study

The course curriculum has been designed to allow you the flexibility to learn by accessing a library of learning materials through a purpose-built online platform. Study on a smartphone, tablet, laptop, desktop or even via the APC app (available on the app store or Google Play). The learning materials are easy to follow with plenty of help and support from trainers, student success team, fellow students and alumni – if you need it.

Course Duration

Maximum allowed completion time 12 months. Students are able to complete this in less time (if desired).

Additional Course Requirements

  • 5-day Clinical Intensive Workshops

Payment options

Low deposit payment plan options are available.

Admissions Requirements

To apply:

  • Age: Be at least 16 years of age (parental consent required if under 18)
  • Education: At least year-10 high-school or equivalent
  • Residency: Be an AUS/NZ citizen, AUS PR, or hold an approved temporary visa
  • Driver’s license: Hold a current driver’s license (at least Ls in QLD, otherwise at least Ps)
  • Technology: Have regular access to a computer and internet, and be comfortable with online study and assessments

Pre-intake checks:

  • Language, Literacy and Numeracy: Short quiz to check basic English and math skills, and help us better support you through your course (unless already holding equivalent or higher qualification)
  • Health: Medical declaration to ensure  you are fit to study

Training & Support

Personalised Training

Although the Australian Paramedical College is the largest pre-hospital emergency health care training provider in Australia, we offer personalised training for small groups of students.

Our main Gold Coast Campus contains modern equipment and state-of-the-art facilities. This includes:

  • Clinical practice environments
  • Dedicated rooms for self-directed medical learning
  • Fully-equipped lecture rooms
  • Scenario and medical emergency simulation facilities
  • 2 fully equipped Ambulances
  • An in-house, life-sized simulator ambulance
  • Latest paramedical equipment

Support And Mentoring

Students enjoy a full range of support and help from our dedicated in-house student success team, assessors and trainers to make sure you get the most out of the training.

Additionally, there is a private Facebook group for students where a strong community of like-minded people gather to help, inspire and motivate one another. This is an integral part of the learning environment because surrounding yourself with people who you share common goals with is a perfect recipe for successful study outcomes.

Course Units

Course Units



Australian Qualifications Framework Level 3

Graduates of the HLT31120 – Certificate III in Non-Emergency Patient Transport (AQF level 3) will graduate with theoretical and practical knowledge and skills for work and/or further learning.

Knowledge: Graduates at this level will possess factual, technical, procedural and some theoretical knowledge of a specific area of work and learning.

Skills: Graduates at this level will have a range of cognitive, technical and communication skills to select and apply a specialised range of methods, tools, materials and information to:

  • complete routine activities
  • provide and transmit solutions to predictable and sometimes unpredictable problems

Application of knowledge and skills: Graduates at this level will apply knowledge and skills to demonstrate autonomy and judgement and to take limited responsibility in known and stable contexts within established parameters.

Admissions process

  1. Complete an online application form here (takes <2 mins!).
  2. Chat with a friendly Course Advisor to ensure our
    courses suit you and ask any questions.
  3. Receive an enrolment offer (you’re nearly there!).
  4. Pay a deposit to secure your enrolment.
  5. Complete final pre-enrolment checks.

You’re officially an APC student! Start studying to save lives!