HLT31120
Certificate III in Non-Emergency Patient Transport
Become a Patient Transport Officer
Study Online – Graduate in 12 months
Australia-wide training locations
Low deposit and payment plan options available
Your patient transport career begins here
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Australia-wide training locations, with low deposit and payment plan options available.
HLT31120 – Certificate III in Non-Emergency Patient Transport
Expert health care training for a rapidly growing jobs market.
HLT31120 – Certificate III in Non-Emergency Patient Transport
Be part of a fast-growing patient transport industry, work in your local community and help make a difference.
Patient transport is provided for patients whose condition is non-life threatening and who cannot transport themselves to and from their home to a medical facility. In most cases, because the patient is not suffering from acute illness, clinical monitoring or assistance is all that is required of a Patient Transport Officer (PTO).
Application Form
HLT31120 – Certificate III in Non-emergency Patient Transport
What is Non-Emergency Patient Transport?
Non-emergency patient transport is the perfect job for those with a positive, outgoing personality and who possess genuine empathy for people from all walks of life, cultures and backgrounds.
Entry-level career pathways
Many people choose patient transport because it’s one of the easiest ways to begin a career in the health care sector. If you enjoy driving, love the appeal of being in different locations every day, this could be the career for you – and you don’t need any experience to get started.
Every day is different working in patient transport
As a Patient Transport Officer, your working day is always different,you may never know what you’re doing from one day to the next. Every call-out differs from the last one, which is one of the most appealing aspects of the job – making it an enjoyable, stimulating and a personally rewarding experience.
Additional tasks of a PTO
Patient Transport Officers (PTO’s) are expected to maintain an excellent driving record, and have a current Class C licence and be comfortable driving a range of manual and automatic vehicles such as the Mercedes Sprinter.
As part of your role, you may also be responsible for undertaking minor motor vehicle maintenance such as checking the oil, water, brake fluid levels, tyre pressure, cleaning/washing, etc. Taking pride in your vehicle is a direct reflection of the standard of patient care you’ll deliver. As a private patient transport officer, your role is also to maintain a 5 star service at all times. Customer satisfaction means longevity of work and an opportunity for career advancement.
Career Pathways for PTO’s
PTO’s can also be referred to as an Ambulance Transport Attendant (ATA), where they are required to perform more in-depth patient care, requiring knowledge of cardiac rhythm monitoring etc.
This is where the HLT51020 – Diploma of Emergency Health Care comes in handy, because there could be times when you are called upon to administer more than just basic health care to your patient.
Other common names used to refer to workers in the patient transport sector;
- Non-emergency Patient Transport Officer (NEPT)
- Ambulance Community or Transport Attendant (ATA) (diploma qualification preferred)
- Private company Patient Transport Officer (PTO)
Patient Transport Officer (PTO) jobs
Patient transport jobs can be found on the online jobs boards such as SEEK, CareerOne, Jora, Indeed. The College provides all students with a handy list of links to the most current PTO jobs which are also found on our website.
Certificate III study timeline
There are 13 units in this qualification. With the exception of the 5 day clinical workshop, which can be completed in QLD, NSW, VIC or WA; everything else is completed online (there is an APC app available to help you learn on the go).
Admission requirements
- Must be turning 16 years of age within 3 months of enrolment
- Language, literacy and numeracy competency for those under 17 years and as requested
- Parent consent if under 18 years of age
- Computer literacy
- Australian resident/citizen or approved temporary visa
- Medical consent if a medical condition is applicable
Studying this course
Enrolling in this Nationally Recognised qualification is straightforward and does not require pre-existing knowledge of medical terms.
It takes on average around 8-10 months of study (having passed your assignments) before you’re ready to attend the 3 day clinical workshop, where you get to experience the hands-on aspect of the job.
This is a huge milestone in your training, because it’s here you’ll get to use specialised equipment. You’ll also become very familiar with the operation of an ambulance/patient transport vehicle. You will be driving the APC Mercedes Sprinter, which is used by most patient transport and ambulance services in Australia.
You’ll also meet other students who share the same goals and dreams as you do. It’s the perfect setting to build your confidence and grow your network of industry contacts.
Apply to Study the HLT31120 – Certificate III in Non-Emergency Patient Transport)
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Demand for Patient Transport Services
- An ageing Australian population has increased increased the strain on government health care and patient transport systems
- Increased workloads by State Ambulance Services mean local communities have a need to be serviced more often
- Corporate managers must find new ways to stop using ambulances as ‘taxi’ services which creates delays in emergency paramedic attendance response times
- Critically ill patient’s lives are put at risk as more and more ambulance paramedics are diverted to patient transport operations
- State and Federal governments have a duty of care to provide a responsive and efficient medical transportation system
- Private companies are capitalising on the patient transport growth and building new networks
Read this article about patient transport jobs:
Patient Transport Officer/Attendant jobs on the rise
Does this sound like you?
- You have a sincere and empathetic attitude towards other people.
- You’re physically fit and maintains a good level of health.
- You have a good driving record.
- You’re of sound character and have high levels of emotional and social intelligence.
- Have the ability to empathise and care for others in need.
- Possess clear decision making, judgement skills and the ability to act quickly.
- Have the ability to cope in stressful situations.
- Have highly developed communication skills across all cultures and social demographics.
- you can effortlessly work on your own or collaborate well in a team.
- You’re able to solve problems, use critical thinking and rise to the challenges of the job.
- Possess high level of interpersonal-awareness and emotional intelligence (EQ).
- You have the ability to follow processes and procedures effectively; and
- …be prepared to roll up your sleeves, wash and maintain your ambulance too.
Course Overview
View the units you will study in the new HLT31120 – Certificate III in Non-emergency Patient Transport)
Begin your application to study
- Complete the application to study form and complete a phone interview.
- Your application to study and interview results are reviewed by a selection panel.
- If successful, a formal offer will be made to study at the College.
[*should you be successful at the interview stage, approval for minimal weekly payments can be endorsed] - Student acceptance.
- Confirmation of enrolment.
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