BSBMED301 – Interpret and Apply Medical Terminology Appropriately

Application:

This unit describes the skills and knowledge required to understand and respond to instructions; to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; as well as use appropriate medical terminology.

It applies to individuals who apply a broad range of competencies in various medical administration contexts. They may exercise discretion and judgment using appropriate knowledge to provide technical advice and support to a team.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector:

Administration – Medical Services Administration

Elements and Performance Criteria:

ELEMENT	PERFORMANCE CRITERIA
Elements describe the essential outcomes.	Performance criteria describe the performance needed to demonstrate achievement of the element.
1. Respond appropriately to instructions which contain medical terminology	1.1 Receive, interpret and document written and oral instructions using medical terminology 1.2 Use checklists where appropriate 1.3 Interpret abbreviations for specialised medical terminology 1.4 Interpret and adhere to the policies and procedures of the workplace 1.5 Seek clarification when necessary
2. Carry out routine tasks	2.1 Use medical terminology correctly in the completion of routine tasks 2.2 Seek assistance from supervisor or experienced staff member as required
3. Use appropriate medical terminology in oral and written communication	3.1 Use appropriate medical terminology as directed, in oral communication with patients, fellow workers and health professionals 3.2 Use appropriate medical terminology as directed, in written communication with patients, fellow workers and health professionals 3.3 Present written communication to a designated person for verification if required 3.4 Spell and pronounce medical terminology correctly

Foundation Skills:

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

SKILL	PERFORMANCE CRITERIA	DESCRIPTION
Reading	1.1-1.4, 3.2, 3.4	Interprets technical language within various texts Determines how content can be used appropriately in the workplace
Writing	1.1, 1.2, 1.5, 2.1, 3.2, 3.3, 3.4	Uses clear, specific and industry related terminology to complete and update workplace documentation
Oral Communication	1.5, 2.1, 2.2, 3.1, 3.2, 3.4	Pronounces complex and specific words correctly and uses them in the correct context Seeks the view and opinions of others by listening and questioning
Navigate the world of work	1.4	Understands and operates within organisational procedures and policies
Interact with others	1.1, 1.5, 2.2, 3.1-3.3	Selects the appropriate form, channel and mode of communication for a specific purpose relevant to own role
Get the work done	1.1, 1.2	Plans a range of routine tasks, accepting goals and aiming to achieve them efficiently

Assessment Requirements

Modification History:

RELEASE	COMMENTS
Release 1	This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence:

Evidence of the ability to:

interpret and follow written instructions containing medical terminology
produce documents containing correct medical terminology according to organisational requirements
use medical terminology correctly in oral communications
identify and use appropriate abbreviations for medical terms and associated processes.

Note: if a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence:

To complete the unit requirements safely and effectively, the individual must:

outline medical terminology relevant to the practice, including the fundamental word structure used in medical terms
outline the relevant policies and procedures
identify sources of information available to check on medical terminology.

Assessment Conditions:

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the medical services administration field of work and include access to:

office equipment and resources
examples of documentation
case studies and, where possible, real situations

Assessors must satisfy NVR/AQTF assessor requirements.

To see more details on this paramedical unit BSBMED301 – Interpret and Apply Medical Terminology Appropriately click here to view the full details here on training.gov

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