Private ambulance service takes off in Queensland

EMT Medical Services

EMT Medical Services Buderim Patient Transport Services

Ambulance services in Australia are going through a new era of change as technology and innovation steps in to make patient’s lives a lot easier.

Many students of the Australian Paramedical College ask us about the types of jobs they can do after completing their training. For some, just having the qualification is all they need to enjoy a career helping the sick and injured have a better life experience.

Take DI and Paul Will, the founders of EMT Medical Services who have turned their skills and knowledge into a niche business. They realised there was an opportunity to put into practice what they had learned whilst living in Tasmania.

Di and Paul now live in the idyllic Sunshine Coast village of Buderim. Collectively they have more than 35 years experience each working as registered nurses.

The problem with the current ambulance service model

When patients are transferred to hospital there can often be a long wait from the time the ambulance arrives at the hospital to the time the patient gets placed in a bed.

This waiting game delays the return of ambulances and paramedics into the community to respond to emergencies.

Determined to help find a solution, Ms and Mr Will created their own private inter-hospital transport business called EMT Medical Services.

The idea was to reduce the strain on the Queensland Ambulance Service by removing non-emergency patient transfers from their workload.

It has taken the couple two years to get approval from the State Government for their transfer service, despite it operating in similar forms around Australia.

However, the couple were given the green light and are in the process of approaching Sunshine Coast hospitals to raise even more awareness and interest.

“When we moved here from Tasmania two years ago, we were surprised there was no private ambulance service,” Ms Will said.

“So we did what we could to establish one to be available 24 hours per day, seven days a week.

“EMT vehicles cannot get ramped because the service delivers patients to beds within the hospital, rather than the emergency department, as well as transfers, we can take patients home in a timely manner to free up beds.”

The spirit of the paramedical industry

What an incredible story of how a couple took their years of medical experience and built a business where previously there was nothing. This is typical of the spirit of dedicated people who are working in the paramedical industry; and another signal that to enjoy a successful career, you don’t need a degree up-front.

topic: Private ambulance service takes off in Queensland. Private patient transport opportunities for HLT31120 – Certificate III in Non-Emergency Patient Transport. See our other courses here.

What is your career journey?

To discover how you can become a fully qualified Ambulance Paramedic or Basic/Advanced Life Support Medic, complete a personalised paramedical career development plan.